Terms and Conditions

1. Use of Website

The United VAT website provides information about our VAT, tax, accounting, bookkeeping, and related professional services.

Users may browse the website, submit enquiries, request quotations, and contact United VAT for service-related assistance.

Website content, including text, graphics, images, logos, and service descriptions, belongs to United VAT unless otherwise stated. The content may not be copied, reproduced, modified, or used for commercial purposes without prior written approval.

2. Service Engagement

Services provided by United VAT will be based on the agreed scope shared through a quotation, invoice, email confirmation, proposal, or other written communication.

Service work may begin after:

• The scope of work is confirmed;
• Required documents and information are received;
• Applicable fees or advance payments are made;
• Required approvals or authorisations are provided.

Service timelines may vary depending on document availability, client response time, government authority processing, and third-party systems.

3. Client Responsibilities

Clients are responsible for providing accurate, complete, and updated information required for the agreed service.

This may include trade licence details, tax registration information, invoices, accounting records, bank statements, Emirates ID, passport copies, authorisation letters, and other supporting documents.

United VAT will not be responsible for delays, incorrect submissions, penalties, or compliance issues caused by incomplete, delayed, inaccurate, or misleading information provided by the client.

4. Professional Information

The information available on this website is for general guidance only. It should not be considered legal, tax, accounting, or regulatory advice for a specific business situation.

Tax laws, VAT rules, excise requirements, penalties, and government procedures may change from time to time. Clients are encouraged to seek professional advice based on their specific requirements before making business or compliance decisions.

5. Payments and Fees

Fees for services will be communicated through a quotation, invoice, proposal, or written confirmation.

Payment may be accepted through approved payment methods, including bank transfer, cash, card payment, online payment, or other available channels.

Unless otherwise agreed:

• Fees are payable in advance or as per the agreed payment schedule;
• Government fees, authority charges, penalties, bank charges, payment gateway charges, and third-party costs are separate from United VAT's professional fees;
• VAT may be charged where applicable under UAE law;
• Services may be placed on hold if required payments or documents are pending.

6. Cancellation and Refund

Cancellation and refund requests will be handled according to United VAT's Cancellation and Refund Policy.

Clients are encouraged to review theCancellation and Refund Policybefore confirming a service or making payment.

7. Website Information

United VAT makes reasonable efforts to keep website information accurate and updated. However, website content may be updated, corrected, modified, or removed from time to time.

Information on the website may change without prior notice.

8. Third-Party Links

Our website may include links to government portals, payment gateways, or third-party websites for convenience.

United VAT is not responsible for the content, security, availability, or privacy practices of third-party websites.

9. Government Authority Decisions

For services involving VAT, tax, excise, filing, refund, amendment, de-registration, or other authority-related matters, United VAT may assist with preparation, submission, and follow-up as per the agreed scope.

Final approvals, rejections, penalties, clarifications, refunds, and processing timelines remain under the control of the relevant government authority or third party.

10. Limitation of Liability

United VAT will use reasonable professional care while providing services. However, United VAT shall not be responsible for losses, delays, penalties, or issues caused by incomplete client information, government authority decisions, third-party systems, regulatory changes, or circumstances beyond our reasonable control.

Where applicable, United VAT's responsibility shall be limited to the professional fee paid for the specific service concerned.

11. Privacy

Use of this website is also governed by United VAT'sPrivacy Policy. Information submitted through the website or other communication channels may be collected and used as described in the Privacy Policy.

12. Updates to These Terms

United VAT may update these Terms and Conditions from time to time. The updated version will be posted on this page with the latest revision date.

13. Governing Law

These Terms and Conditions shall be governed by the laws of the United Arab Emirates.